Beautiful Souls: The Courage and Conscience of Ordinary People in Extraordinary Times Subclass Code_11AZ and challenges to implementing the Subclass_War and challenges to implementing the Lean values of the Toyota Production System (TPS) in an organization The average professional receives 304 emails per week and checks their smartphones 36 times an hour and 38 hours a week what impels ordinary people to defy the sway of authority and convention this deeply reported work of narrative journalism examines the choices and dilemmas we all face when our principles collide with the loyalties we harbor and the duties we are expected to fulfill